Right of access
Every person has the right to access his data. This means that we have to inform you what happens with your data and further detail your rights. In this policy you will find the answers to those questions.
We also have to provide you with a copy of your personal data. You will receive a copy on simple request through one of the above stipulated channels. Please do note that only the first copy is free of charge. We will send you the information through e-mail unless you specifically request to receive the information by post, or when an e-mail is not possible due to technical circumstances.
It is possible that certain documents may contain personal data from other persons who enjoy the same protection as you. We therefore might have to anonymise certain documents, which could take some time. We will always inform you if we are unable to fulfil the request within one month.
Right to rectification (Right to correction)
If we are in possession of incorrect or no longer up-to-date data, we will adapt this again on simple request through one of the above-mentioned channels. If we would assume that the data we have of you is no longer up-to-date, we might contact you to verify this.
Right to erasure (Right to be forgotten)
Under a limited number of circumstances, you can ask us to delete your data. When you meet one of the criteria below, we will delete your data without delay. We will however keep your e-mail address and/or phone number and/or address and/or name on a black list, so our system will notice that you no longer wish to be contacted.
Criteria for erasure:
- We no longer process or need your data
- You withdraw your consent to processing which was based solely on consent You invoked your right to object (see below)
- Your data was unlawfully processed
- There is a legal obligation to delete the data
- Your data was collected in relation to the offer of information society services.
To the right to be forgotten there are also some exceptions in which case we cannot delete your data. If this would be the case, we will inform you about this. The reasons not to abide your request would be one of the following:
- The right of freedom of expression and information prevails.
- For compliance with a legal obligation.
- For reasons of public health.
- For archiving, research or statistical purposes in accordance with article 89 of the GDPR.
- For the establishment, exercise or defence of legal claims.
Right to restriction of processing
You can notify us in a case where you assume that we are incorrectly processing your data. This could be the case if we are in possession of inaccurate data, if our processing is assumed to be unlawful, if there is a situation at hand of legal claims or if the right to object of article 21 (see below) is invoked.
We will cease processing (with the exception of storage) until the matter has been clarified. When an agreement is made, the claim has been deemed incorrect by us, or any other circumstance makes it that the restriction does no longer have a ground to be based on, we’ll notify you on the reasons of the lifting of the restriction.
Right to notification
When a person invokes the above mentioned rights, with the exception of the right to access, we’ll communicate this to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. We shall inform you about those recipients at your request.
Right to data-portability
Any data you handed us, that we process based on consent, and which we process via automated means, will be transferred to you or another controller (if technically feasible) upon request in a machine-readable format.
Right to object
When we process data based on legitimate interest or on the basis of public interest, you have the right to object. We’ll investigate your objection and will only continue processing after the investigation if we can prove that we have a legal reason to continue the processing. The conclusion of the investigation will be communicated to you.
When you object to direct marketing, we will no longer send you any direct marketing starting immediately from the moment we receive your request.